The Four Principles of Forming Effective Governance of a Release Train

I’ve been working with a number of government agencies as they look to Agile methodologies to help them implement their digital transformation strategies. Governance is key to these implementations as the governance framework needs to describe the functional lines of responsibility and accountability. It is important to recognise that, because a Release train is a construct, the…

The Lean, Agile PMO

Presentation at the Australian Computer Society 2013, Canberra Australia. In a modern world of agile processes and self-managing teams, what role does the traditional Project Management Office (PMO) play? What does an agile PMO look like and why would you want one? Is PRINCE2 still relevant in a Scrum world? How do you bring these…

Scrum Coaching in Canberra — Top 5 tips for using Scrum in Government

I’ve been Coaching Scrum for government agencies in Canberra (Australia) for quite a few years now. It’s an ideal framework for managing projects and programs of work because Ministers can change their minds about policy or suddenly announce new ones and it enables systems that support the machinery of government need to adapt to new technologies,…

Why Training Courses are killing your chance to be Agile

It seems like agile training courses are sprouting up everywhere here in Australia. I seem to even be getting emails from places I don’t even remember subscribing to about 1 and 2 day courses designed to teach you everything you need to know about everything from Lean and XP to Scrum, and even get professional…

PRINCE2 processes vs Agile development methodologies

PRINCE2 has been the gold standard for project management certification for over a decade. It’s commonly a prerequisite for project managers and is recognised as being essential for keeping projects “in control” particularly in the public sector in Australia where Zen Ex Machina does a lot of its work. I think it is with great sadness,…

Why Agile doesn’t work and what to do about it

With one of our offices in Canberra — the seat of the Federal Government in Australia — I’ve been hearing that a number of departments and agencies have tried Agile, but failed. Unfortunately, some seem to then return to their old Waterfall processes. What, though, it at the heart of the failure of Agile to…

Designing effective email marketing campaigns

Businesses spend a lot of time and effort getting Users to their website and asking them to “like ” or subscribe to the site, yet with a click of a button that User can unsubscribe if they feel they are not getting value from you. I have recently been developing an email marketing campaign and…

The Unsubscribed – Designing for Conversion

Many small businesses focus exclusively on creating a web site with amazing graphics, beautiful imagery and classic typography. The visual aesthetic, though, is only one of many factors in conversion. Creating an experience designed to influence behaviour – attract registrations, increase readership, improve likes and favourites and increase sales – requires designers and developers to…

Corporate culture and adoption of social media

I have quite vivid memories of Sunday mornings as a child, being upset that there were few cartoons on Australian free-to-air television, and too many American Christian evangelists trying to convert the world by the power of the idiot box. With all the hype about new media and social business, it’s an easy task for…

Web 2.0 Channel Cards

In the workshop we ran after the Arkgroup Conference we used our Web 2.0 Channel Cards to help clarify the types of channels available to public and private organisations. It’s a useful tool for highlighting options for channels during planning and strategy, particularly when taking first steps in adoption of social media. The latest version…

ACS – 2012 An Agile Approach to Optimising our Digital Strategy

Today, the most popular way people prefer to make contact with organisations is online as customers embrace new digital channels. We needed to modernize our digital presence to take the conversation to the channels where those conversations are taking place. Utilising an Agile approach allowed us to build capability and adapt to a changing environment….